Callio lets you make video calls and automatically turns every conversation into a readable transcript, showing exactly who said what. Below you'll find answers to common questions and ways to reach us.
After your video call ends, Callio processes the call's audio and generates a written transcript of the conversation. Each line is attributed to the participant who said it, so you can easily follow the dialogue. Transcripts appear in the app shortly after the call finishes.
Transcriptions are generated from calls you participate in and are available within the app. We do not share your call content or transcripts with any third parties.
Open your profile in the app and tap your current avatar. You can pick any photo from your device — only the image you explicitly select is used.
Since Callio accounts are created with a login and password only (no email required), password recovery options are limited. Please contact us at the email below and we will help you regain access to your account.
Send us a request at the email below from any mailbox, specifying your login. We will permanently delete your account along with all associated data, including your credentials, avatar, and call transcriptions.
Email us with a description of the problem, your device model, and your OS version. Screenshots or screen recordings are very helpful and speed up the fix.
We aim to respond to all support requests within 1–2 business days.