Privacy Policy

This Privacy Policy explains how Callio ("the App", "we", "our") handles your information. Callio is a video calling app that, after each call, produces a written transcription of the conversation showing who said what. We are committed to protecting your privacy and collecting only the minimum data required for the App to function.

1. Information We Collect

We collect only what is strictly necessary to provide the App's functionality:

• Account credentials — a username (login) and password you choose at registration. Your password is stored only in encrypted (hashed) form and is never accessible to us in plain text.
• Avatar image — an optional profile photo that you select yourself. We never access your photo library beyond the single image you explicitly pick.
• Call content for transcription — audio from your video calls is processed to generate post-call transcriptions, so you can read the dialogue and see who said what.

We do not collect your email address, phone number, contacts, precise location, or any data from other apps. We do not use analytics, advertising SDKs, or tracking tools.

2. How We Use Your Information

Your information is used exclusively to operate the App:

• to authenticate you and secure your account;
• to establish video calls between participants;
• to generate and display post-call transcriptions of conversations;
• to display your chosen avatar in your profile and to other call participants.

We do not use your data for advertising, profiling, or any purpose unrelated to the App's core functionality.

3. Data Sharing and Third Parties

We do not sell, rent, trade, or otherwise transfer your personal data to any third parties. Your information stays within the App's infrastructure and is never shared with advertisers, data brokers, or analytics providers.

4. Data Storage and Security

Your data is stored securely on protected servers. We apply industry-standard technical and organizational measures, including encryption of credentials and secure transmission (TLS) of data between your device and our servers. Call audio is processed for transcription purposes only.

5. Data Retention and Deletion

We retain your account data for as long as your account is active. You may request deletion of your account and all associated data — including your credentials, avatar, and call transcriptions — at any time by contacting us at the email below. Once deleted, your data cannot be recovered.

6. Children's Privacy

The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the App after changes take effect constitutes acceptance of the updated policy.